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Hot Docs 2024 festival artwork
Learn more about using a ticket package or pass.

How to Use a Ticket Package or Doc Soup Subscription

20- & 12-Pack holders and Doc Soup subscribers can obtain tickets to regular and Special Presentations screenings, as well as Opening Night and Big Ideas.

6-Ticket Screening Bundle holders can obtain tickets to regular and Special Presentations screenings. Special events not included.

 To get tickets:

  • SIGN IN with your username and email
  • Browse the list of films/events, select the one you'd like to see.
  • Click on "Tickets" beside the time of the screening you'd like to attend.
  • Beside the $0 - Ticket option, select the number of tickets you would like, then "add to cart".

After adding to your cart, you can return to the film/event list and get more tickets. Once you have selected all your films/events, proceed to checkout and FINALIZE your order.

After you check out, you will receive a confirmation email with your tickets.

FIND FILMS. GET TICKETS.

In-Cinema Screenings: Please arrive early. Your ticket is only valid until 15 minutes before showtime. If you arrive less than 15 minutes before the start of your screening, your seat is not guaranteed. Arrive early for best seating. Latecomers not admitted to the screening will not be issued a refund.

Forwarding In-Cinema Tickets: To forward in-cinema tickets to family and friends, SIGN IN to your Hot Docs account. Choose "Forward Tickets" from the My Account section. Select the tickets you wish to forward, enter the recipients name and email, and sent them their tickets. Note: After forwarding, you will receive a new email with your remaining tickets. Please note, the previous tickets will no longer be valid.

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